What Do I Say When Work Comp Calls?

If you have been proactive you will have hired an experienced Palm Beach County workers’ compensation lawyer and can give the insurance carrier our number. If however, you have not obtained the services of a work injury lawyer in Palm Beach County, you must be careful with the information you provide to a workers’ compensation insurance adjuster or field investigator. No matter how nice the insurance company’s representative seems at first, you must remember that they work for your employer’s insurance company, not for you. Even if they say they just need a few moments of your time, even if they say they must speak to you or even if they offer to come to your house when convenient for you, they are not out to help you. These people have a job to do. And that is to collect information that the insurance company may use to shut down your case and deny you the medical care and lost wages that you may be entitled to under the law. If you have not hired a Palm Beach Gardens work injury compensation lawyer and refuse to provide the workers’ compensation carrier with information, the work comp adjuster may choose to shut down and deny your claim, and refuse to give you medical care. When you have a workers’ compensation lawyer you are protected. This literally means that the insurance company is not allowed to speak with you. If you are not represented then you risk having your case closed before it even began. The insurance company wants your statement because the law allows them to record it and use it against you in the future. This means they can and will use it against you if they can. If, after you have been hurt at work and are waiting for a doctor visit or authorization of pain medication, the carrier may call you and may ask you 20 to 30 minutes of questions. And then, because, you are tired and in pain, you get impatient and begin to provide answers just to get them off the phone without really thinking about what you are saying. When you do this, you may unintentionally provide false or misleading information. If the work comp carrier finds out that the information you provided is not correct they won’t care that you were hurt, tired and in pain. They will think you lied on purpose to get work comp benefits and will likely close your case and report you to the Department of Insurance Fraud. Don’t take risks with your medical care and lost wages. Call the Law Offices of Franks, Koenig & Neuwelt for a free case evaluation.